PerfectCoaches

COMMUNICATE

“The art of communication is the language of leadership.”

— James Humes

There is a saying that three things that determine the value of real estate—location, location, location. Leadership might be similar, except the word is—communicate, communicate, communicate.

Whole books have been dedicated to effective communication, and many of these focus on how leaders communicate. It has been argued that the ability to communicate effectively is the single most important skill for becoming a leader, and then executing the role effectively. A leader expresses information (for example, ideas or facts) to individuals or groups effectively. The messages can be complex or simple, depending on the subject and the audience. But staying on message and communicating often is what counts.

Writing is important but speaking to groups can be even more important. Successful leaders make clear and convincing oral presentations. Further, they tune in to the audience—no matter how large or small—listening to others, noticing nonverbal cues, and responding appropriately. These fundamental skills are the stock and trade of effective leaders.

Talking with your coach. As a leader, you can measure your effectiveness as a communicator in many ways. The choice is yours. One possibility is to ask yourself this: Did I get my point across on the most important issues I dealt with today? Yes or no? Check in once each day or throughout the day to let your coach know. Your coach will ask questions but does not expect an answer. The goal is to make you aware of the cues and reinforcers that shape the effectiveness as your communication.

Learn More

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